| Methodology reflections conducted besides public sector reform processes management have shown a growing attention to systemic change and the evaluation problems thereof. Both at theoretical and practical level, there are signals that clearly point to the integration of quality management, transparency and accountability features within modern Public Administrations. However, a unified and systematic approach to performance evaluation is missing. This paper argues that ‘small groups participation’ in the assessment of results can be a valid alternative to external audits, avoiding both exclusion and irrelevance, i.e. the major drawbacks of the current representative and deliberative democracy experiences. Work in progress aims to: |
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refine the results of an ongoing experience within the EU-funded project LexiPation that can serve as a blueprint and provide a supporting tool for future implementations;
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further explore the connection between quality management, accountability and citizens participation in local governance processes;
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assess whether the Living Labs paradigm can be helpful in reviving and consolidating the theoretical foundation of a person-centric, participatory evaluation of public activities and outcomes.
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You may contact Francesco at: francesco.molinari@zia.ms.it
For accessing to the bibliography appearing in the article please use the references below – all of them are worth to read.
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