What is capacity building and why need one?

What has become obvious to us as result of our exposure to several e-Gov adoption pitfalls, is
that we are not facing a lack on enabling technologies but on paradigms to successfully
deploy them.

In this lecture, the main aim of our work is to provide a new open development paradigm on
how user and development communities can coexist and co-work for the definition of new e-
Gov mission-oriented application concepts.

At a second level, what is important is to help the organization of the requirements elicitation
processes, the compliance validation and quality checking processes in a synergetic way with
both users from the European public sector and developers’ communities forming essential
part of the intellectual service and software engineering processes

Our vision is to understand in practical terms how to capitalise on the interactions between e-
Gov users and developers as part of a value chain that creates new intellectual capital for new
e-Gov application types by exploring problem-solving principles in computer science and
other disciplines.

This necessitates the existence and fostering of closer links between the sides of the users and
the developers, both of which need to share a space for expressing as well as exploring their
own modes of thought and help improve their problem-solving paradigm.

Better understanding and communication with the future users of the systems requires the
software creation to be placed at the level of abstraction the users can understand. Better
communication between IT- and application field-specialists will lead to avoidance of
misunderstanding, loss of time and resources and in the effect to systems that better address
the needs of the end users. This refers to the creation of policies, processes and practices that
will enrich the people in both communities of users and developers to coexist smoothly and
gain from their interactions.

Project Website: http://research.altec.gr/cp/