ALTEC presents the DIEGO approach in the ‘Collaborative production of eGovernment services’ Workshop, to be held in Brussels on 27 October 2011

The Workshop is an initiative supported by the European Commission, DG INFSO & MEDIA, and will take place in Brussels, on 27 October 2011. The workshop invites all eGovernment stakeholders as well as public administrations, and especially those linked to European Union funded initiatives to come along and discuss the following workshop topics:

Design and production of eGovernment services by users
Design of eServices encouraging collaboration between public sector and customers
Use of technology for successful and sustainable co-production of eGovernment services
Web 2.0 services for collaborative production
Government transformation and customer centricity
Benefits achieved and public value created through co-production of services by public agencies and citizens
Engagement of citizens in citizen-government collaboration: Motivation mechanisms stimulating collaboration
Collaborative business models in eGovernment
Social computing for public services

Based on the case of the DIEGO project, ALTEC shall present a value-based approach for the shaping of business models to support the collaborative production of inclusive eGovernment Services.